Review your order once you receive it, if the products that you’ve received are damaged or faulty or do not match the order you have placed, please ensure you return them to us on the spot. Unfortunately, we can’t offer you a refund or exchange after you receive it or if the pack is opened/used.

In case the order is damaged, contact us via info@bobana-eg.com or through our social media channels:

Facebook: https://www.facebook.com/Bobana.Egypt

Instagram: https://www.instagram.com/bobana.egypt

And we will send our delivery man to compensate you and bring back the damaged one.