Review your order once you receive it, if the products that you’ve received are damaged or faulty or do not match the order you have placed, please ensure you inform us within 48 hours. Unfortunately, we can’t offer you a refund or exchange after 48 hours of receiving it without informing us or if the pack is opened/used.
In case the order is damaged, contact us via info@bobana-eg.com or through our social media channels:
Facebook: https://www.facebook.com/Bobana.Egypt
Instagram: https://www.instagram.com/bobana.egypt
And we will send our delivery man to compensate you and bring back the damaged one.
