Exchange Policy

Please review your order upon receipt. You are eligible for an exchange only in cases where a product is damaged or if there is a missing item in your order. You must notify us of any issue within 48 hours from the date of receipt.

We cannot process any exchange if the report is made after 48 hours or if the product has been opened or used.

If you receive a damaged product or find a missing item, please contact us through our social media channels:

Facebook: https://www.facebook.com/Bobana.Egypt

Instagram: https://www.instagram.com/bobana.egypt

We will arrange for our delivery representative to replace the damaged product or send the missing item.