Privacy Policy

Secure Payment:

Rest assured that data protection is what we promise you. Checkouts and payments that made online where credit card numbers are entered, are secured via our secured system.

Information We Collect from You Automatically:

We might use third-party analytics tools or directly collect analytics data to measure traffic and monitor trends on Bobana website.

These tools could be sent by your browser, mobile device or the pages you visit. Don’t worry, we collect and use this analytics information in an aggregate form that it cannot be manipulated to identify any particular individual user.

Cookies Information:

When you visit Bobana, we may send one or more cookies, to your computer. A cookie might convey information to us about how/when you check the website and allow us or our business partners to track your usage over time.

Same Day Delivery Policy

We offer same day delivery service under the following terms and conditions:

The service is available from Saturday to Thursday.

Orders eligible for same day delivery are accepted from 12:00 AM until 1:00 PM.

Orders confirmed before 1:00 PM will be delivered on the same day.

Orders confirmed after 1:00 PM will be scheduled for delivery on the next available business day.

Damage Reporting Policy

If you receive a damaged or defective product, please adhere to the following:

The issue must be reported within 12 hours from the time of delivery.

Clear photos must be provided of:

The outer box.

The damaged product.

Photos along with the order number must be sent through our official customer service channels (Instagram or Facebook).